1. Data Controller

The personal data collected on this website are processed by:
PASCET SAS
Address: SAS PASCET, 11 avenue du Puymorens, 66760 Porté Puymorens
Email: contact@tyrovol.com

2. Data collected

We collect the following personal data through our website:

When making a booking: first name, last name, email address, phone number, payment information (processed via a secure platform).

Via the contact form: name, email address, message.

Technical data: IP address, browser type, browsing duration, pages visited (via analytical cookies).

3. Purpose of processing

Data are collected to:

• Manage activity bookings (confirmation, modification, cancellation).
• Respond to contact requests.
• Improve user experience on the website (audience measurement, performance).
• Comply with legal and tax obligations.

4. Cookies

We use cookies for:

• Website functionality (WooCommerce cart, user session)
• Audience measurement (Google Analytics or equivalent)
  You can manage your preferences at any time via the cookie banner displayed during your first visit.

5. Retention period

Data are kept for a maximum period of:

• 3 years after the last interaction for marketing data
• 5 years for booking-related data (in accordance with our accounting obligations).

6. Data sharing

Data are never sold.
They may be shared with technical providers (hosting, payment solution) solely to ensure proper service operation.

7. Your rights

Under the GDPR, you have the following rights:

• Right to access, rectification, and deletion
• Right to restrict processing and data portability
• Right to object for legitimate reasons

You can exercise these rights at any time by writing to contact@tyrovol.com.
You also have the right to lodge a complaint with the CNIL.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, or disclosure.