1. Purpose

These Terms and Conditions govern the online booking of zipline activities offered on Tyrovol.com through the WooCommerce platform.

2. Nature of the service

The products available are zipline courses that can be booked for a specific date and time. These are leisure services provided on a fixed date, and
in accordance with EU law (L221-28), the right of withdrawal does not apply.

3. Booking and confirmation

All bookings made through the website are final and binding. A confirmation email is sent automatically and serves as proof of purchase. It must be shown on the day of the activity (printed or on your smartphone). A valid ID may be requested.

4. Cancellations and refunds

Once the booking is confirmed, no cancellations or refunds are accepted at the customer’s request, unless exceptionally approved by Tyrovol.
If Tyrovol must cancel (due to extreme weather, technical issues, or safety reasons), the customer will be offered:

• to reschedule to another available time slot,
• or to receive a full refund.

5. Late arrival or no-show

In case of late arrival or no-show, no refund or rescheduling will be provided.

6. Access conditions and safety

Participants must meet the access criteria listed on the website (age, weight, height, etc.) and follow all safety instructions provided by the team. Tyrovol reserves the right to deny access to any person deemed unfit to participate, without compensation.

7. Contact

For any questions related to your booking, contact us at contact@tyrovol.com.