English – FAQ
❓ Any questions? We’ve got the answers!
Welcome to our Frequently Asked Questions (FAQ).
You’ll find here all the answers about our activities, access, reservations and equipment.
👉 Click each question to expand the menu and see the answer.
📩 Can’t find your question?
No worries – contact us here.
🧗♂️ 1. What activities does Tyrovol offer?
Tyrovol offers three outdoor thrill activities, suited for different levels:
😄 Thrills – 6 zip lines
Perfect for beginners or a first-time experience.
👉 Book “Thrills”
😮 Emotions – 12 zip lines
A longer and higher course for those seeking more adrenaline. Can be added on site after “Thrills”.
👉 Book “Emotions”
🪂 Pendulum Jump
A big jump over the lake from more than 25 meters, secured with a dynamic harness.
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Only for people aged 14 and older
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Activity is optional and depends on:
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Weather
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Crowd
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Time of day
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🎥 Watch the pendulum jump video:
🎟️ 2. How do I book an activity?
You can book online:
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Thrills: Thrills course
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Emotions: Emotion course
The pendulum jump is not available online – you decide on site.
You’ll need to show a confirmation email upon arrival.
👶 3. Who can participate in the activities?
✅ General conditions:
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Minimum height: 1.10 m
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Maximum weight: 110 kg
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Children under 35 kg: must do the activity in tandem
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Tandem max weight: 80 kg
👦 Child supervision:
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Thrills: 1 adult for every 2 children under 12
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Emotions: 2 adults for every 2 children under 12
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All minors must have a legal guardian present in the park for the entire activity.
🪂 Pendulum jump conditions:
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Minimum age: 14
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Subject to weather, crowd and schedule
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Access via a very aerial monkey bridge
🥾 4. What equipment should I bring?
🎥 5. How to prepare before your visit?
🚗 6. Can I access the park by car?
Yes, but access is regulated from mid-June to mid-September (7 a.m. to 5 p.m.):
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Parking fee: €5
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Vehicles under 3.5 tons and 2.3 m high only
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Campervans not allowed
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Access guaranteed for customers with a booking confirmation
📍 7. Where is Tyrovol located?
Tyrovol is located in the natural site of Font Vives, in Porté-Puymorens.
🗺️ Park map website’s page
⏳ 8. How long do the activities last?
☔ 9. What happens in bad weather?
❌ 10. What if Tyrovol cancels the activity?
🧑🤝🧑 11. Tandem Activity Conditions
The combined weight of the tandem must not exceed 80 kg (176 lbs).
This limit ensures a comfortable arrival speed on the zip lines.
There are two configurations:
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Between two children, most comfortable option, balanced weight distribution :
- Between one adult and one child (if no other option) :
The child must weigh at least 35 kg OR be at least 1.10 m tall.
A few valid examples:
✅ Person 1: 1.10 m / 18 kg & Person 2: 1.70 m / 62 kg
✅ Person 1: 1.21 m / 22 kg & Person 2: 1.61 m / 58 kg
✅ Person 1: 1.15 m / 20 kg & Person 2: 1.59 m / 60 kg
Invalid combinations (overweight or too small):
❌ Person 1: 1.13 m / 21 kg & Person 2: 1.70 m / 62 kg
❌ Person 1: 1.10 m / 23 kg & Person 2: 1.70 m / 62 kg
❌ Person 1: 1.03 m / 16 kg & Person 2: 1.75 m / 64 kg
❓ FAQ – ViewPoint Video Souvenir 🎥
A. What is the ViewPoint Video Souvenir and what is it for?
B. How can I get the ViewPoint Video Souvenir?
C. How does the ViewPoint video system work?
The participant puts on a helmet, provided with the harness, with a camera attached, and activates it at the start of the course.
During the course, just enjoy the experience!
At the end, the participant returns the helmet to a staff member, who then hands over a ticket (receipt) with a unique QR code.
The customer scans the QR code to access a viewing page. They can also download their video souvenir. This video is available for 30 days.